Career Openings

TYPE: Full Time, Exempt

SUMMARY: 
The Design Engineer will create and revise Solid Works 3D models, bills of material (BOM), 2D drawings, and various documentation for new and existing product lines. This requires working closely with internal departments and external vendors.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Ensure models and drawings are dimensionally accurate based on the material specifications and verify the fit-up of all related parts
• Utilize and maintain SolidWorks PDM vault for change control management
• Create engineering change orders (ECR), engineering change notifications (ECN), revise BOM, work instructions, and other design documentation as required
• Support sales, application engineering, assembly, supply chain service, and customer or field service to determine the root cause and corrective actions for component/product issues
• New product development team member responsible for the design for manufacturing (DFM), customer, and service (DFS) Provide 3D and cutaway renderings of products for marketing literature, training, and instructional documentation
• Work with suppliers and outside engineering consultants to resolve technical and supply issues, improve system features, capabilities, cost, and quality.
• Perform other duties as assigned

EDUCATION/CERTIFICATES/LICENSES:

• BS in Engineering or Engineering Technology a plus, not required

EXPERIENCE:

• At least 3‐5 years designing assemblies that include sheet metal, frame structures, plumbing, and electrical components
• Mechanical aptitude and hands-on experience with electro-mechanical components, piping systems, pumps, motors, controls, or other industrial equipment components

SKILLS & ABILITIES:

• Proficient in Solid Works design software
• Active participant in team activities
• Effectively performs assignments, often with minimal supervision
• Must be customer-service oriented providing clear, effective, and detailed communication with both internal and external customers
• Must have good mathematical and problem-solving skills
• Must be proficient with Microsoft office for creating tables, charts, and reports

OVERTIME / TRAVEL REQUIREMENTS:
Overtime (OT) will be required from time to time for short-term or long-term duration, as business needs mandate.  Travel may be required by any mode of transportation as determined by company for business reasons such as, but not limited to, project site visits, skill development or training. 

Motivair works with its customers to solve the world’s most complex thermal challenges. We enable industry leaders to push the boundaries of what’s possible by leveraging over 35 years of insights and innovations creating dependable Mission Critical Cooling Systems. Based in Buffalo NY, Motivair creates, develops, and manufactures a portfolio of specialty HVAC chillers and high-density supercomputer cooling systems that cool vital industries and propel the world’s most prominent and advanced technology companies.

Motivair provides a full range of comprehensive benefit programs to help you achieve your wellness and financial goals which include:

• Discretionary Profit-Sharing plan
• 401(k) Retirement Plan w/ Company match
• Health Insurance with optional dental and vision
• Flexible Spending Account

Other Great Benefits:

• Established team to help you grow.
• Paid Vacation and Holidays
• Training and Development
• Modern, clean and exciting work environment
• Cell Phone allowance

JOB TITLE: Service Team Specialist

TYPE: Full Time, Exempt

SUMMARY:

The Service Team Specialist provides technical and administrative support for ALL Motivair supported products, providing startup assistance, commissioning assistance, onsite technician support, end user support, onsite and in house training.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Provides remote Technical Support to Installers and Field Support personnel. Some travel required.
• Performs in-house testing and troubleshooting and programming of hardware (VFD, Controllers etc.).
• Maintains service documentation by creating support customer cases, reporting and by issuing customer return materials authorizations (RMA). Creates non-conformance candidates (NC) and documents opportunities for improvement (OFI).
• Provides research and reports on customer system Warranty statuses.
• Performs technical writing to establish documentation for customers.
• Creates and improves training documentation, video content, how to manuals/guides.
• Provides parts quotes, vendor requests, parts documentation, and identifies replacement parts for discontinued materials.
• Supports administratively the other positions within the services team.
• Responds to critical escalations received from sales, Motivair leadership and/or customers.
• Stays abreast of team Caseload to ensure regular progress to resolve customer issues.
• Supports the successful delivery of in house Training Services.
• Represents service department in cross-functional process improvement initiatives.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent is required.
• 5 or more years of commercial field service and/or installation experience in a technical environment is required.
• Demonstrated technical knowledge of HVAC/R, hardware, and/or Hydronic Systems; or a combination of education and experience to perform successfully in this role.

QUALIFICATIONS:

• Capable of demonstrating/applying exceptional customer service skills.
• Ability to read basic product drawings, electrical schematics, and technical specifications.
• Strong communication and time management skills.
• Troubleshooting skills and sound technical judgment.
• Ability to work both independently and as part of a team.
• Strong documentation skills are required for effective communications within our support tools, producing reports, filing non-conformance candidates (NC) and opportunities for improvement (OFI).
• Availability to work extended hours, if applicable, including participation in a 24/7 on-call rotation.
• Ability to travel for multiple days on occasion with little notice.
• Ability to pass customer-specific background check processes, if applicable.

PHYSICAL REQUIREMENTS:

Prolonged periods of sitting at a desk and working on a computer. Prolonged periods of working in the field at Customer facilities standing, lifting, bending, kneeling, etc. Travel may be required with very little notice on rare occasions. Must be able to lift to 50 pounds at times in the field and able to lift up to 25 pounds at times in the office.

WORKING CONDITIONS:

NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job overview in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job.

Overtime (OT) will be required from time to time for short-term or long-term duration, as business needs mandate. Travel may be required by any mode of transportation as determined by company for business reasons such as, but not limited to, project site visits, skill development or training.

Job Type: Full-time

Pay: $65,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

Monday to Friday

On call

Weekend availability

Supplemental pay types:

Bonus pay

Work Location: One location

JOB TITLE: Sales Manager

TYPE: Full Time, Exempt

SUMMARY: 

As a Sales Manager for strategic accounts, this is a unique opportunity to join a stable, growing and dynamic company whose strategic business initiatives have propelled it to the forefront of the thermal technology cooling infrastructure industry. As a member of the Motivair team, you will cultivate relationships with customers within the industry to increase product sales in existing accounts, acquire new customers, and contribute to Motivair’s growing overall market share. The continued growth of Motivair’s business offers long term personal and financial growth for the right candidate. 

THE OPPORTUNITY:

Join a company at the forefront of the thermal technology industry and be part of a dynamic and innovative team that is shaping the future. Our company is a leader in mission critical cooling, and we are committed to delivering cutting-edge products and services to our customers.

As a member of our team, you will have the opportunity to work with the latest technologies and techniques and collaborate with some of the brightest minds in the industry. You will be empowered to take ownership of your work and will have the support and resources necessary to succeed.

Our culture is one of constant learning and improvement, and we are committed to developing our employees' skills and careers. We offer competitive salaries, excellent benefits, and opportunities for growth and advancement.

In this role, you will have the opportunity to work on exciting projects that have the potential to change the industry. You will have the autonomy to innovate and bring new ideas to the table and will be part of a team that is passionate about making a difference.

We are looking for individuals who are driven, creative, and committed to excellence. If you are ready to take your career to the next level and be part of a company that is pushing the boundaries of what is possible, we want to hear from you.

ARE YOU THE ONE?

Are you a driven individual with a passion for success? Do you possess a strong work ethic and the ability to think outside the box? If so, we want to hear from you! We're looking for individuals who are innovative and solutions-oriented, committed to excellence and continuous improvement, passionate about their work and eager to make a difference.  You will join a team of excellent communicators and team players.  In return, we offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.

So what are you waiting for? Join us and help shape the future of our company. Submit your resume and cover letter today to take the first step toward an exciting career with Motivair.

POSITION DETAILS:

The Sales Manager position is responsible for growing the company’s sales in the Process Cooling, Data Center and  HVAC industries by working with existing and new customers, and distributors to solve their most demanding cooling challenges that are critical to their business operations by developing relationships with project stakeholders, specifically C-Suite executives, Finance leaders and Operation managers. The Sales manager will utilize one or a combination of products in the Motivair portfolio including a broad range of HVAC chiller products, pump stations, and other customized products to provide customers in the data center, food processing, healthcare, industrial and manufacturing market with unique solutions to meet their specific needs. 

PRIMARY DUTIES AND RESPONSIBILITIES:

• Provide overall account management to existing customers within a defined set of strategic accounts.

• Penetrating the customer’s management hierarchy to develop relationships at the highest levels of the organization.

• Identifying client needs and working with the Motivair application engineering group to develop a solution.

• Prospecting new customers

• Utilizing market research and sales training methods to effectively target prospects

• Evaluating and determining sales opportunities using technology-based solutions such as CRM software.

• Preparing professional business reviews, value added presentations and technical solution proposals to customer executives.

• Coordinate with Customer Service team to investigate and resolve customer issues. 

• Educating customers and consulting engineers on specific product advantages to customer business outcomes and technical specifications.

• Exceptional verbal and written communication, negotiating and active-listening skills 

EDUCATION/CERTIFICATES/LICENSES:

• Bachelor’s Degree

QUALIFICATIONS:

• Proven track record of success in sales and exceeding targets

• Excellent leadership, communication, and negotiation skills

• Ability to work in a fast-paced environment and manage multiple projects simultaneously

• Strong analytical skills and the ability to make data-driven decisions

• Must have and maintain a valid driver license with a driving record that meets Company minimum standards. 

• Must have and maintain automobile insurance. 

• Computer literacy that includes experience with the use of CRM software (Salesforce, Microsoft Dynamics, Acumatica) and Microsoft Office (Word, Excel, PowerPoint). 

• Bachelor’s Degree in related field preferred, engineering degree a plus.  Minimum of 5 years of sales experience or an equivalent of education and experience sufficient to successfully perform the essential functions of the job. 

WORKING CONDITIONS:

This position offers the flexibility of a hybrid work environment giving you the ability to transition between your remote workplace and Motivair’s modern corporate headquarters in Lancaster, New York. Depending on the location of assigned strategic accounts and customers, the Sales Manager will travel to those sites, primarily inside North America but occasionally to EMEA and APAC. Total travel is expected to be approximately 30% overnight travel.

NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job overview in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job.